Refund Policy

Returns & Eligibility,

We accept returns within 30 days of delivery if the item is:
• Unused and in original packaging
• In the same condition as received
• Accompanied by proof of purchase

Certain items may be non-returnable for hygiene or safety reasons.

Refunds,

Once your return is received and inspected, we will notify you of approval or denial.
Approved refunds are issued to your original payment method within 5–10 business days.

Exchanges,

We replace defective or damaged items at no additional cost.
If you need an exchange, contact us at support@nuvanatech.store before sending anything back.

Shipping Costs
• Return shipping is the customer’s responsibility unless the item arrived damaged or incorrect.
• Shipping costs are non-refundable.,

Order Cancellations,

Orders may be canceled within 12 hours of purchase. After this window, processing may have begun and cancellation cannot be guaranteed.

Late or Missing Refunds,

If you haven’t received your refund after 10 business days, check with your bank or contact us for assistance.

For questions regarding returns or refunds, email us at:
support@nuvanatech.store